Where Local Law Sets the Rules
Data rules are not the same in every country, and we don't write as if they are. What we hold, how long we keep it and which partners we pass it to depend on the law where you live and the region you register from —
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so access, eligibility and the way your records are handled all follow your local law and eligible regions, not one worldwide standard. In practice the list is short. We hold the mobile number you sign up with, the name on your wallet, the bKash, Nagad or
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Rocket reference for each deposit, and the device and session details that keep your login from being hijacked. Whether you deposit from Chattogram or anywhere else, the same list applies — one standard, no exceptions by city. Deposits are matched by that wallet reference, which is
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how a transfer that fails halfway gets traced and put right. We don't sell your contact data, and we don't hand your number to other account holders. Gameplay records — the tables you sat at, the slot rounds you played, the sports markets you browsed —
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are kept for your account history and for settling a dispute if one comes up. Some of that work sits with studios and payment processors who act only on our instructions. How long records stay depends on the record-keeping duties that apply where you are. When
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a duty ends, the record goes. You can ask what we hold about you, and we'll answer against the account you control.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.